System Requirements

You cannot use a VPN, TVN or Proxy to access our site our course materials due to our security measures. In addition you will need a laptop or desktop computer as well. Review the following requirements for your camera, operating system, upload/download speeds, RAM, ports, microphones, and browsers. Also included is a list of technology not currently supported by ProctorU.

Recomended
Internet Connection
Wifi Connection
Wired Connection

PC Users
Windows 10 (Windows 10 S mode is not supported)
Windows 11

Mac Users
MacOS 10.13 (Oldest Still Maintained Version)
MacOS 10.15

CPU
More than 2 core CPU, less than 85% CPU Usage
More than 4 core CPU, less than 50% CPU Usage

Webcam
640x480 resolution
1280x720 resolution

Internet Download Speed
1 Mbps
12 Mbps

Internet Upload Speed
1 Mbps
3 Mbps

RAM
4 GB, less than 95% Ram Usage
16 GB, less than 90% Usage

Connectivity Ports
1935, 843, 80, 443, 61613, UDP/TCP
1935, 843, 80, 443, 61613, UDP/TCP

Screen Resolution
1366 x 768
1920 x 1080 and above

Additional Requirements: 

  • A functioning microphone (some web cameras have them built-in); microphone should not be part of headphones
  • Headphones are generally not permitted,  check with your testing organization to determine if headphones are permitted
  • A compatible browser: Google Chrome (preferred) or Mozilla Firefox

Not Supported:

  • Microsoft Edge browser 
  • Google Chromebooks (with Guardian Browser)
  • Google Chromebooks for Live+ or Review+
  • Tablets (Nexus, iPad, Tab, Note, etc.)
  • Smartphones
  • Linux operating systems
  • Windows 10 in S mode or Surface RT
  • Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
  • Apple Boot Camp
  • Remote Access Software
  • Inactive Version of Windows and Test Builds/Test Mode